How Far Will Employers Go to Control Employee Social Media Use?

CareerBuilder released some survey findings today indicating that over a third of employers in the U.S. are using social media to promote their company. It's employee use that still has some businesses worried.

A lot of companies are afraid to let their employees use social media freely, but they're also afraid not to. On the one hand, there are obvious reputation and brand issues that could come up from irresponsible employees social media use, but on the flipside, some of those issues can be avoided with responsible employee social media use. Of course there are many other benefits as well.

This week, FaceTime Communications introduced a new tool called Socialite, which is a security management and compliance solution for social networks. Available in Software-as-a-service form or as on premises solution, its aim is to give companies control over social media features and communications for users on corporate networks.

A rep for the company says key benefits include the ability to: track users across multiple social media platforms; prevent data from leaving the company, either maliciously or inadvertently; empower IT admin to manage access to Facebook and its thousands of “applets” by category or individual application; manage access to features (ie, who can read, like, comment upon or access 95 distinct features on Facebook, LinkedIn or Twitter); control Facebook, LinkedIn and Twitter, so content is required to be pre-approved by corporate communications or other third party; empower IT admin to capture all posts, messages and commentary in context; and export to an archive of choice for eDiscovery.

"Organizations in regulated industries are faced with the need to manage the features used and content posted on social networks in order to protect themselves and their customers," said Erin Traudt, Research Director, Enterprise Collaboration and Social Solutions for IDC. "FaceTime's heritage in the IM and Unified Communications markets should play well as communications move into the social arena, but still require security and compliance controls."

A lot of companies are simply creating social media policies and hoping employees abide. There's no telling how often or how strictly these are actually enforced. I would guess that a lot of infractions get overlooked until they cause real damage.

It will be interesting to see if more services like FaceTime's start being used in corporations as time goes on and social media continues to become more unavoidable. source: webpronews.com/topnews/

Google UK Chief Speaks Of Focus On Mobile, Social

In nine days' time, Google will report its second quarter financial results, and no matter how well the search giant's done, at least a few critics are sure to argue that it needs to succeed in new fields. Matt Brittin, Managing Director of Google UK, seems to feel mobile and social are the two main candidates.

Google isn't exactly trailing its competitors in terms of offering mobile products and services, of course. Android has become a fairly mainstream mobile operating system, and more and more info is starting to circulate about Chrome OS, which might function in a similar space. Plus, it's already possible to access just about all of Google's existing products using any sort of smartphone.

Brittin hinted that Google's mobile efforts may soon overshadow its more traditional endeavors, however.

Brittin told Jonathan Sibun this weekend, "As growth in broadband starts to flatten off, we're seeing the next wave. The big shift is to mobile internet. Between 25pc and 30pc of consumers use their mobiles to access the internet. But in three years' time analysts believe more people will be accessing it from their mobiles than from a desktop. That's a massive change."

As for what he said with regards to social networking, Brittin wouldn't go so far as to confirm the existence of Google Me. Still, he didn't deny that a new product's in the works.

Furthermore, Brittin implied that Facebook can be beat, and the UK exec even issued a reminder that one of Google's properties has already achieved some success in the field.

"Facebook is an absolute phenomenon but there are other social networks which are successful too," Brittin said. "We've got Orkut, which is fantastically successful in India and Brazil. And Bebo is successful in other countries. It's a phenomenon that is with us to stay. I think what we'll see is the internet becoming more of a social place, as well as people being social within the context of social networks." source: www.webpronews.com/topnews/

How Social Media and the Web Helped Avatar Make $1 Billion

The Simulcam and Fusion 3D camera inventions were not the only technologies that made James Cameron’s Sci-Fi epic Avatar a massive box office success. While smaller films have used social media to spread the word guerrilla-style, no other major blockbuster has employed a full-on social web marketing assault quite like Avatar.

The results in its case were a $232 million opening weekend, a total of one billion dollars in revenue by year’s end, and the rank of #2 highest grossing film of all time. Cameron’s $500 million act of hubris has paid off. Here’s an outline of the social media moves Avatar’s team made to achieve success.

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The Basics: Facebook, Twitter, MySpace

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Avatar has its own Facebook (), MySpace (), and Twitter () pages. That’s getting to be standard these days. The 18,000-follower Twitter account has tellingly not been updated since a few days after the film’s theatrical release; once the word was out, the job was done. While it was active, though, its followers would retweet updates to their followers, who (if interested) would do the same, spreading the word all over the web. The Facebook Page is even more impressive, with over 700,000 fans.

Facebook’s updated Page features make it the place to be for brands seeking exposure. The site allows brands to push updates to fans. Those fans see the updates in their personal news feeds, and they can then share them with others, just like on Twitter.

source: http://mashable.com/2010/01/08/avatar-social-media-web/

Bing Launches New Maps with Apps

Microsoft has announced the launch of a new Bing Maps beta, which incorporates Streetside and Photosynth imagery.

"The new Bing Maps experience also features innovative new mapping applications such as Twitter Maps for real-time updates by area and Local Lens featuring hyperlocal, neighborhood content," a representative for Bing tells WebProNews. There are a number of interesting apps available, which is easily the most interesting part about Bing's new Maps experience:




It will be quite interesting to see what other kinds of apps become available. There is a lot of potential in that department. Watch this clip (Silverlight) about the new Bing Maps

Maps aren't the only area where Bing is doing some new things. Other new features Bing features that will be rolling out over the next few days include:

- A new Bing Windows mobile application featuring improved auto-locate and voice search, available for download at http://www.discoverbing.com/mobile.

- The new Bing toolbar which flags online content and alerts you when you’re about to make a purchase that qualifies for Bing cashback savings, available for download at http://www.discoverbing.com/toolbar.

- A social network Visual Search experience -- by integrating Facebook and Twitter feeds, Bing Visual Search allows you to quickly find your status updates of your friends and followers, sort by upcoming birthdays and more. This is coming soon at http://www.bing.com/visualsearch.

Facebook Pages to Get Click Through Rates

If you are the owner or an admin of a Facebook page, you are probably familiar with Facebook's Insights. This is Facebook's analytical offering that lets page admins see how fans are engaging.

BuzzMarketing Daily discovered that there is a blurb in the Fan Interaction Dashboard, which you can get to by clicking "learn more" from the Facebook Insights page, which talks about a couple of new metrics that are on the way (via Inside Facebook).

The new metrics are Click Through Rate and Engagement Rate for content that appears in the Facebook news feed. As described in the blurb, if a user clicks on one of your posts, it will be counted as "Stream CTR" and if a user likes or comments on a post, it will be counted under Stream ETR.

One knock against social media marketing has historically been its lack of measurable success. Metrics like this should be able to go a long way toward curing that.

With Facebook's Insights, you can already look at interactions (numbers of comments, wall posts, and likes), Interactions Per Post (average number of comments, wall posts and likes for each piece of content), Post Quality (score measuring engagement), Discussion Posts (number of discussion topics created on your page), and Reviews (number of times fans use the Reviews app to rate you page).

Suffice it to say, there are a number of things you can look at to gauge the success you are having with your Facebook page, and depending on what areas you are lacking in, you can take the necessary steps to try and improve - just like with any other analytics program.
source: http://www.webpronews.com/

Tips for Getting Found in Real-Time Searches

Real-time search is still an emerging concept. At this point, using a real-time search engine will bring you results by time/date. This doesn’t always cater to relevancy, which is why there is still a lot of work to be done in this field.

So, if real-time results are based upon time/date, and the user’s query, it stands to reason that time and those queries are the most important components in getting your content found in these types of searches.

1. Use Keywords

This seems obvious, but use keywords in not only your content, but in your titles, and your updates. If you’re writing an article, you have to consider what people are going to include in their updates if they share it on a social network, whether this be Facebook, Twitter, or anything else.

More often than not, they are going to include the title. If the right keywords are in the title, then those keywords are also more likely to appear in any ensuing tweets, Facebook updates, etc. If someone searches for those keywords, they will be more likely to find your content in a real-time search.

The same goes for your own Tweets/status updates. Even if you are not sharing an article, if you want your update to be found, use relevant keywords. Again, obvious, but true.

2. Talk About Timely Events

Simply mentioning events that are current will put you directly into the results for any searches having to do with that topic, provided the right keywords are in play. This is a method that could and (surely is) being exploited by spammers, but that doesn’t mean you can’t provide legitimate conversation and simply put yourself on more people’s radars, without throwing links at them every time.

3. Have a Lot of Followers

If you have a lot of followers or friends on social networks, or even just readers of your blog, you are going to get more people sharing your content. The more people sharing your content, the more impressions of your content will be making their way into real time searches.

There is no easy way to instantly get a bunch of legitimate readers/followers. It will take some promotion. Provide useful content that people will link to and it will spread virally. Provide clear ways for them to follow you (like links to Facebook pages and Twitter accounts on your blog).

4. Promote Conversation

Whether on your blog or on a social network, spark conversations. Talk about topics that people are interested in. This is tied to number 2. The more conversations you are involved with, the more retweets (and equivalents on other networks) you are likely to get. And again, this means more impressions in real times searches.

5. Include Calls to Engagement

I recently talked about why there is more to retweeting than meets the eye for businesses. I mentioned the use of buttons like Tweetmeme’s and Digg’s. These are buttons you can put on articles that show the amount of retweets/diggs that article has. They kind of act as a meter for engagement.

These buttons are certainly not all-encompassing. They only represent the conversation on 2 channels, and not the web in general. I’m sure there are other buttons that can be used in addition.

More importantly though, they provide a “call to action” to share the content. People can digg or retweet a story with a simple click, and you’re one step closer to being found in somebody’s real-time search.

Wrapping Up

Real-time search is much more basic (at least so far) than say, Google Search. You’re not ranking for relevancy. Really, you could hardly call it ranking it all. It’s about visibility. That means, you have to get people talking about your content/updates.

Social media by nature is viral. Real-time search is nothing more than putting things in chronological order. You have to keep people talking to stay relevant to “right now.”

source: http://www.webpronews.com/